🧑💼 Hiring & HRFrom a real public post
PNB: HR policy answers from 30 minutes to instant
AgentAzure OpenAI + Microsoft 365 Copilot
IndustryFinance
CountryMY
DifficultyMedium
Tool costEnterprise
Saved (RM/SGD)15-30 min per HR query → instant
Source typeVendor case study
1 · The problem
Staff searched long HR policy documents or emailed HR for simple questions.
2 · Agent setup
PNB built an HR knowledge assistant in Teams on Azure OpenAI and rolled out Copilot for minutes and summaries.
3 · Result
Microsoft's story says a 15-30 minute policy lookup became an instant answer.
4 · Copy-paste prompt
Using only our HR handbook (attached), answer staff questions with the section number. If unsure, say 'please check with HR'.
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