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Rental platform grows new customers 122% with chat routing
The vendor reports 122% more new monthly customers, 56% returning customers and a 71% CSAT score.
Done withrespond.iorespond.io (workflow automation)
Reported outcome+122% new monthly customersSource: Vendor case study
1The problem
Speedhome had 70 agents in nine teams and no way to route chats or measure how each team performed.
2Agent setup
A chat menu sends each tenant or landlord to sales, support, listings or operations automatically, and broadcasts promote add-on services.
3Result
The vendor reports 122% more new monthly customers, 56% returning customers and a 71% CSAT score.
4Copy-paste prompt
Design a WhatsApp welcome menu for a rental platform with 5 options, the auto-reply for each, and which team gets the chat.