💬 WhatsApp sales & supportFrom a real public post
WhatsApp support bot that hands hard cases to humans
Agentn8n
IndustryAny SME
CountryGlobal
DifficultyMedium
Tool costn8n + WhatsApp API
Saved (RM/SGD)Not reported
Source typeOpen-source project
1 · The problem
Customers expect instant WhatsApp replies at any hour.
2 · Agent setup
Each message is answered from the company knowledge base; low-confidence ones go to staff with the full chat attached.
3 · Result
Architecture only; no measured results.
4 · Copy-paste prompt
Using only the FAQ below, answer customer WhatsApp messages in the customer's language. If the answer isn't in the FAQ, reply 'Let me check with the team' and mark it for a human.
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