🇲🇾 📈 Leads & salesFrom a real public post
Malaysia Airlines' MHchat lets travellers book and pay in Messenger
The case study says it increased the share of digital products and services; no figure given.
Done withDialogflowDialogflow (Google Cloud) + Amadeus
1The problem
The airline wanted more digital bookings and a modern way to serve about 40,000 passengers a day.
2Agent setup
With Amadeus, it built MHchat on Dialogflow in about three months: a Messenger chatbot that answers questions and lets customers search, book and pay for flights.
3Result
The case study says it increased the share of digital products and services; no figure given.
4Copy-paste prompt
Design a chat flow for a travel agency: destination, dates, passengers, budget, then show 3 options from [packages] and send a payment link when the customer picks one.