🇲🇾 📣 Marketing & contentFrom a real public post
MR DIY's Google Maps chatbot gets 1 in 5 chatters to sign up for promotions
In the first three months, 1 in 5 users who chatted signed up for a promotion, and click-to-message ads reached an 8.57% click-through rate (vendor-reported).
Done withAiChatAiChat + Google Business Messages
Reported outcome1 in 5 chatters subscribed to promotionsSource: Vendor news
1The problem
A home-improvement chain with 700+ Malaysian stores gets constant questions about opening hours, stock and promotions from people searching on Google.
2Agent setup
Shoppers can chat from Google Maps listings and click-to-message ads; a chatbot with an FAQ directory answers outside opening hours and offers promotions, and can pass chats to store staff.
3Result
In the first three months, 1 in 5 users who chatted signed up for a promotion, and click-to-message ads reached an 8.57% click-through rate (vendor-reported).
4Copy-paste prompt
You answer shoppers for my retail chain. Use this store list [paste branches and hours] and this week's promotions [paste]. Give the nearest branch and hours, offer the matching promotion, and ask for an email or phone number only if they want the promo sent to them.