💬 WhatsApp sales & supportFrom a real public post
Lamarsa Coffee: 10× leads with chat automation
Agentrespond.io
IndustryRetail
CountryMY
DifficultyMedium
Tool costSaaS subscription
Saved (RM/SGD)38% faster responses
Source typeGovernment (MDEC)
1 · The problem
A coffee-equipment retailer struggled to manage chats across countries, branches and channels.
2 · Agent setup
One inbox for WhatsApp and other channels, with routing, lead qualification and targeted broadcasts.
3 · Result
MDEC's write-up reports 38% faster responses, 10× more leads and a 50% rise in sales.
4 · Copy-paste prompt
Design routing rules for our WhatsApp inbox: which keywords go to sales, service or which branch, and 3 broadcast segments based on past purchases.
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