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💬 WhatsApp sales & supportFrom a real public post

WhatsApp health enquiries logged to Google Sheets automatically

AgentSelf-hosted WhatsApp system + n8n
IndustryHealthcare
CountryMY
DifficultyMedium
Tool costSelf-hosted server
Saved (RM/SGD)Manual lead key-in removed
Source typeSelf-reported (X)

1 · The problem

A client's team had to copy every new WhatsApp lead into a sheet by hand: name, phone number and what condition the person was asking about.

2 · Agent setup

A KL builder deployed his own WhatsApp gateway connected to n8n. Each incoming chat triggers a webhook that extracts the details and writes a row to Google Sheets.

3 · Result

Leads now land in the sheet automatically. He reports the server load stayed around 1-2% even with an execution for every conversation.

4 · Copy-paste prompt

From this WhatsApp message extract name, phone and the main health concern. Return JSON only; leave a field empty if it is not mentioned.

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