💬 WhatsApp sales & supportFrom a real public post
Ipoh driving school bot handles 70% of WhatsApp chats
AgentCustom WhatsApp chatbot
IndustryEducation
CountryMY
DifficultyMedium
Tool costCustom build (see source)
Saved (RM/SGD)Rescheduling 16 h/week → 0
Source typeVendor case study
1 · The problem
A three-branch Ipoh driving school got 900-1,200 WhatsApp messages a month, mostly the same five questions.
2 · Agent setup
A chatbot on their existing WhatsApp number handles slots, packages, rescheduling and JPJ test questions.
3 · Result
After 12 weeks the builder reports 70.4% of chats handled without a human and lesson-fill rising from 71% to 89%.
4 · Copy-paste prompt
List the top 10 questions my customers ask on WhatsApp from this chat export, with how often each appears and a draft answer for each.
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