🇲🇾 🎧 Customer serviceFrom a real public post
Allianz Malaysia's Aida chatbot gives quotes and claim status
Live on the company website; no results published.
Done withAidaAida (AI chatbot)
1The problem
Customers want product information, quotes and motor claim updates without calling.
2Agent setup
Aida, Allianz Malaysia's AI chatbot, gives product brochures and quotes, checks motor claim status and finds the nearest branch.
3Result
Live on the company website; no results published.
4Copy-paste prompt
Write the conversation for a motor-claim status check: ask policy or claim number and IC last 4 digits, show the status from [status list] in plain words, and give the next step.