🇲🇾 🎧 Customer serviceFrom a real public post
RHB Bank streamlines processes with Azure OpenAI
The bank describes the business impact as significant but the source gives no figures.
Done withAzure OpenAI
1The problem
RHB, a bank with more than 13,000 employees, wanted AI to be adopted from the top down rather than as scattered experiments.
2Agent setup
The bank uses Azure OpenAI to streamline internal processes, led by its group customer experience team.
3Result
The bank describes the business impact as significant but the source gives no figures.
4Copy-paste prompt
Draft an internal FAQ assistant brief for a bank team: which policy documents it may use, what it must refuse, and how answers cite the source page.