🇲🇾 🎧 Customer serviceFrom a real public post
Direct-selling brand answers distributors with its own BE-GPT
Google reports that in BE-GPT's first three months the company added about 2,800 prompts a month so it could answer more questions.
Done withBE-GPT on Google CloudBE-GPT on Google Cloud (Vertex AI)
Reported outcome~2,800 new prompts/month added in first 3 monthsSource: Vendor case study
1The problem
BE International, a Malaysian direct-selling company, gets many repeat questions from distributors and members about products and the business.
2Agent setup
It built BE-GPT, an AI assistant on its website using Google Cloud AI services, to answer distributors, members and team members.
3Result
Google reports that in BE-GPT's first three months the company added about 2,800 prompts a month so it could answer more questions.
4Copy-paste prompt
Turn this product catalogue and distributor handbook into 30 question-and-answer pairs a chatbot can use, in English and Bahasa Malaysia: [paste].