🩺 Clinics & servicesFrom a real public post
KL dental clinic: more bookings from after-hours WhatsApp
AgentIrmaya (WhatsApp AI)
IndustryClinic
CountryMY
DifficultyEasy
Tool costSaaS subscription
Saved (RM/SGD)~3 h front-desk time a day
Source typeVendor case study
1 · The problem
After-hours WhatsApp enquiries went unanswered and patients booked elsewhere.
2 · Agent setup
An AI on the clinic's WhatsApp handles bookings and common questions in BM and English, and escalates complex cases in the morning.
3 · Result
The vendor reports a 40% higher booking rate, 60% fewer missed enquiries and about 3 hours of front-desk time saved daily.
4 · Copy-paste prompt
Write reassuring WhatsApp replies in BM and English for nervous dental patients asking about pain, cost and waiting time. Never give medical advice; offer a booking.