🇲🇾 🩺 Clinics & servicesFrom a real public post
Island Hospital converts 52.75% of chat enquiries into appointments
The vendor reports a 52.75% appointment conversion rate, more than 85% of enquiries resolved by AI and a 5-second median response time.
Done withBot MDBot MD (FAQ, scheduling and recommendation agents)
Reported outcome52.75% appointment conversion; 85%+ resolved by AISource: Vendor case study
1The problem
Island Hospital in Penang handled appointment and medical-visa requests from local and international patients manually, so replies and follow-ups were slow.
2Agent setup
AI agents answer FAQs in several languages, guide patients through structured appointment and visa request flows, and send confirmations and reminders.
3Result
The vendor reports a 52.75% appointment conversion rate, more than 85% of enquiries resolved by AI and a 5-second median response time.
4Copy-paste prompt
Act as the appointment assistant for a private hospital. Collect specialty, preferred doctor, date, nationality and contact; for international patients also list visa documents from [list]. Never give medical advice.