ποΈ Operations & adminFrom a real public post
Malaysian civil servants save 3.25 hours a week with Gemini
AgentGemini for Google Workspace
IndustryGovernment
CountryMY
DifficultyEasy
Tool costGovernment programme
Saved (RM/SGD)3.25 h per person per week
Source typeNews (official announcement)
1 Β· The problem
Officers spent hours drafting policy papers and letters.
2 Β· Agent setup
In the AI at Work pilot, 270 officers used Gemini in Workspace for drafting and summarising; version 2.0 extends access to up to 445,000 officers.
3 Β· Result
97% of pilot participants reported saving 3.25 hours each per week, and 91% said quality of work improved.
4 Β· Copy-paste prompt
Draft a one-page memo in formal Bahasa Melayu on [topic] for [audience]: background, issue, options, recommendation. Mark any facts I need to verify.
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