PwC Malaysia rolls out ChatPwC to 4,500+ people
More than 4,500 people across PwC Malaysia and PwC Vietnam have full access. No productivity figures are published yet; the firm says it tracks benefits to keep adoption going.
1The problem
An audit, tax and advisory firm wanted its people to use generative AI on client work without breaking confidentiality or quality rules.
2Agent setup
The firm rolled out ChatPwC, a secure internal assistant that can switch between several LLMs, starting with partners, with strict usage guidelines and firm-wide adoption programmes showing relevant use cases.
3Result
More than 4,500 people across PwC Malaysia and PwC Vietnam have full access. No productivity figures are published yet; the firm says it tracks benefits to keep adoption going.
4Copy-paste prompt
You help a professional-services team. Summarise this engagement document [paste] into key facts, open issues and deadlines. Do not add anything not in the text, and mark any figure I should double-check.