🇲🇾 Malaysia · Agency directory
AI automation agencies in Malaysia with published client work
Last checked: 18 Oct 2026 (MYT)
AI agencies with published Malaysian client work on this site include Dah Reply, Webby Group, Uberfusion, CloudMile, Generous App and PitchDeck.my. Managed-service vendors also build for you: ABC Sales AI lists a RM6,000-a-year guided launch and Mampu AI a RM3,200–RM4,800-a-month managed service. Few agencies publish rates; ABC lists extra expert time at RM1,000 an hour.
Sources: ABC Sales AI pricing · Mampu AI pricing
Agencies and builders with published Malaysian projects
| Agency / builder | What they built (published) | Case |
|---|---|---|
| Dah Reply | Website AI agent on Botpress + GPT-4o for a property developer | Read the case |
| Webby Group | Amazon Bedrock chatbot for a university | Read the case |
| Uberfusion | Amazon Bedrock + Claude customer assistant for a utility | Read the case |
| CloudMile | Gemini agent on Vertex AI for a construction group | Read the case |
| Generous App | Guarded multilingual AI assistant for a corporate law firm | Read the case |
| PitchDeck.my | WhatsApp chatbot for a three-branch driving school | Read the case |
| Independent builders on X | 6 self-reported builds: WhatsApp bots with n8n, Lalamove booking, Chip-In payment links, repair tracking | See n8n builds |
Listed because a published Malaysian case names them as the builder or publisher. Order follows the cases, not payment.
Managed-service vendors (they set it up for you)
| Vendor | Listed done-for-you price | Source (checked 18 Oct 2026) |
|---|---|---|
| ABC Sales AI | Guided Launch RM6,000/year (one workflow, 4.5 guided hours); extra expert work RM1,000/hour; custom plans quoted | abcsales.ai/pricing |
| Mampu AI | Managed Service RM4,800/month on monthly billing, RM3,800 quarterly, RM3,200 on annual commitment | mampuai.com/pricing |
| chatavocado | From $199/month billed yearly, setup and management included; 6-month minimum | chatavocado.ai/pricing |
| Mimin | Onboarding add-on $399; account management $449/month; integrations $150 per endpoint | mimin.io/pricing |
How to choose an AI agency in Malaysia
- Ask for a live, named Malaysian project you can check, not a demo bot.
- Ask who owns the accounts: your WhatsApp Business account, Meta billing, AI keys and the workflows should be in your company’s name.
- Get the scope in writing: channels, number of workflows, integrations, languages (BM, English, Chinese), handover to humans, and what “done” means.
- Separate one-time build fees from monthly fees, and confirm whether Meta message fees and SST are included.
- Check PDPA handling: where conversations are stored and who can see them.
- Compare at least three quotes: post your project and builders bid.
AI consultant rates in Malaysia
We found very few published rate cards. ABC Sales AI lists approved expert work at RM1,000 an hour (excluding SST) and Mimin lists third-party integrations at $150 per endpoint. Most agencies quote per project, so the reliable way to see market rates is to post a project and compare bids. See also what an AI agent costs.
Projects these builders delivered
UEM Sunrise website chatbot books viewings and qualifies buyers
The builder reports faster replies, better lead qualification and less repetitive work for the support team, without figures.
IIUM answers students and staff with a Bedrock chatbot
The developer reports faster answers, less load on support staff and higher satisfaction, without figures.
TNB's SARA assistant resolves 15,000 queries a month
Within 10 months of launch, SARA resolves about 15,000 queries a month through self-service with a 91% positive sentiment score (AWS case study).
Gamuda adds a Gemini agent to its tunnelling data platform
Staff use it to pull out summaries and instructions quickly; no figures were published.
Corporate law firm adds a guarded multilingual AI assistant to its site
No results published; the developer describes the build.
Ipoh driving school bot handles 70% of WhatsApp chats
After 12 weeks the builder reports 70.4% of chats handled without a human and lesson-fill rising from 71% to 89%.
FAQ
What are some AI automation agencies in Malaysia?
Agencies with published Malaysian client work on this site: Dah Reply, Webby Group, Uberfusion, CloudMile, Generous App and PitchDeck.my. Managed-service vendors (ABC Sales AI, Mampu AI, chatavocado) also set up AI agents for you.
What are the top 10 AI companies in Malaysia?
There is no official ranking. This site lists companies by published, sourced Malaysian projects: see AI chatbot companies for platforms and this page for agencies.
How much does an AI agency charge in Malaysia?
Published prices are rare. ABC Sales AI lists RM6,000 a year for a guided launch and RM1,000 an hour for extra expert work; Mampu AI lists a managed service at RM3,200–RM4,800 a month. Custom projects are quoted individually.
Should I use an agency or do it myself?
If the workflow is standard (FAQ replies, bookings), a self-serve tool is cheaper. Use an agency when you need integrations with your own systems, several languages or ongoing tuning.
How do I hire one?
Post your project at agentcasestudies.com/post-project with your budget and timeline; Malaysian builders send bids and your contact details stay private until you choose.
Get quotes from builders
Post your project for free. Malaysian builders and agencies send you bids, and your contact details stay private.
Prices and grant status change. Confirm on the official or vendor page before you buy or apply.